And at the end of renovation work, what happens?
“I finally enjoy the house!” you’ll tell me!
Whether it is your permanent home or a second home…
And you’re right!
AND AT THE END OF RENOVATION WORK?
But I take inspiration from a fact that happened to me a few days ago, to make you understand that the end of the work and the handover of the keys does not mean that everything is finished and ok.
Some time ago, I followed the renovation of a farmhouse for foreign clients, their holiday home, and the work was finished about a year ago.
As you can easily imagine, living away from Italy, they can’t live in the house every day.
They, therefore, relied on a person who can open and check the house from time to time. And they rely on her for the management of the part used as a guest house.
This person has, as it should be, all the references of the companies and professionals who carried out the work so that she can face any problem…
In theory, at least.
BUT IT DOES NOT ALWAYS GO AS WE WOULD LIKE
Yes, because unfortunately, there was some malfunction:
– a leaking toilet,
– a shower that discharged badly,
– internet which was often absent.
Nothing really serious, just a big bother, but things that need to be fixed!
The lady, therefore, tried to call whoever had made the implant, unfortunately often IN VAIN!
Although she knows both plumbers and electricians, rightly, this person didn’t want to call them because it’s obvious that whoever made the installation knows it better and, therefore, knows where to put his hands.
I’ve tried to call them too and send them messages, which were read, but to which I didn’t receive an answer!
I honestly find this unprofessional behavior!
Sure, you can be busy at the moment, but is it possible that throughout the day, or at most the day after, you can’t find a moment to call back?
PAY ATTENTION TO THE CHOICE OF THE CONSTRUCTOR OR PROFESSIONALS!
You know how much I insist on the design phase, on how important it is to really define the project in every detail, even including the furniture (or rather, starting from that).
Once this is done, however, it’s vital to choose the right constructor or professionals!
As I explain here, it must be done after studying the project to choose highly qualified professionals in the work you have to do.
Once you have found a list of specialized technicians, you need to do a further investigation to understand which one is really for you and it will always be there… even after the delivery of the keys!
It is not easy, because, as in every field, there are serious, mediocre professionals… unfortunately also real “criminals” (yes it’s a strong term, but there are also those!)
Sites and reviews are elements that already give you a first idea, but it is not enough:
– on the sites, they could have purchased photographs and not of works actually done
– the reviews could be from friends and family!
TELL THEM ALL YOUR DOUBTS
It’s important to have an in-depth interview!
At that moment you must be able to express all your doubts, even what seems silly to you, prepare a sheet with all the questions that come to your mind.
In some ways, this is a test: if they know how to answer all your questions exhaustively, really trying to dispel any doubts, they will show you their availability!
Availability that they easily will always show you, even once the work is finished!
You must be able to be sure that if something happens, you will always have someone who can help you!
Someone who will answer you when you call, if not immediately within a short time, and if for any reason he cannot come immediately, he will move to solve the problem anyway!
It’s not easy, let’s face it, it’s a bit of luck, but the more careful you are in this choice, without being in a hurry to start work, the more likely it is that you won’t have too many surprises during, but also afterward!
For any doubts, do not hesitate to contact me, or if you want to write to me in the comments!
This post is also available in: Italian